How It Works
Up and running in days,
not months
We handle configuration, data migration, and staff training — so your team can focus on hospitality, not software.
The process
From enquiry to live in four steps
Sign Up
Create your account in minutesStart your free trial instantly — no sales call required. Enter your venue details, choose your plan, and you're in. The setup wizard walks you through the essentials from day one.
- Instant access — no waiting for an account manager
- Setup wizard guides you through your first venue
- Connect Stripe and take bookings the same day
- Invite your team and assign roles straight away
Configure Your Venue
Set it up your way, at your paceVenueHarbour is fully self-service. Build your floor plan, add your menus, set your booking rules and payment policies — guided by step-by-step tutorial videos for every feature.
- Step-by-step video guides for every section
- Floor plan builder: drag, drop, done
- Menus, modifiers, allergens, and pricing
- Booking rules, covers, and cancellation policies
Train Your Team
Role-based tutorial videos for every staff memberNo training sessions to schedule. Every role has its own short video walkthrough — front of house, kitchen, management. Staff watch what they need, when they need it.
- Dedicated videos per role: FOH, kitchen, management
- Waiter app, KDS, and ordering walkthroughs
- Bookmark and rewatch any tutorial at any time
- New staff onboard themselves from day one
Go Live
Launch with us beside youWe are available during your first live service. A dedicated account manager stays with you on Professional and Enterprise plans through and beyond launch day.
- Same-day launch support — we're online while you're open
- Dedicated account manager (Professional & Enterprise)
- Priority support channel for the first 30 days
- 30-day post-launch review call to optimise setup
Integrations